Returns & Exchanges
At MyDesignation, we want you to love what you wear, which is why we offer a hassle-free 7-day return and exchange policy for all unworn and unwashed apparel. If you are not completely satisfied with your purchase, simply follow our streamlined process to initiate a request.
Initiate Request
Visit our 'Returns Portal' and enter your Order ID along with your email address or phone number to select the items you wish to return or exchange.
Pack the Items
Ensure the apparel is in its original condition with all tags intact, and place it back in the original packaging or a secure courier bag.
Handover to Courier
Our logistics partner will arrive at your doorstep within 24-48 hours to pick up the package; please ensure you collect the pickup acknowledgment receipt.
Quality Check & Refund
Once the item reaches our warehouse and passes a quality inspection, we will process your exchange or issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing